If a subscriber is on more than one list and I send to both lists, are they getting duplicate emails

Halakar_Marketing
Rookie
0 Votes
 
2 REPLIES 2
William_A
Administrator

Hello @Halakar_Marketing ,

 

If you're sending a single email campaign to multiple lists, our system checks for any contacts (unique email addresses) in multiples of those lists. That way a contact is only receiving the email once, unless otherwise explicitly prompted for an automated or manual resend.


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William A
Community & Social Media Support
Halakar_Marketing
Rookie
0 Votes

That's what I thought, but I wanted to make sure.  I've had people tell me they get more than one of the emails I send sometimes even though I don't have multiple email addresses for the same person in my Contacts.  Must be a fluke.  Thanks!

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