Solved: Instagram link is not working - Constant Contact Community

BryanP78 · ‎02-18-2024

The link to instagram is linked to the facebook login. No way to actually access instagram from this page

William_A · ‎02-19-2024

Due to API restrictions required by Facebook (which owns Instagram and its API), you'd need to have your Instagram business profile connected to a Facebook business account, of which your personal Facebook login is an admin. If you have any questions or concerns regarding these restrictions and requirements, I'd advise reaching out to Facebook / Instagram's support.

I'd recommend checking out the following articles, if you're needing guidance setting up your Insta page to connect with your Constant Contact account:

Setting up an Insta business page
Connect an Instagram Business Profile to a Facebook Page or Change the Facebook Page associated with your Instagram Business Profile
Connect your Insta page to your CTCT account

Remember that the personal FB account you login with will need to be an admin for the associated FB and Insta pages you're trying to connect. If you need further assistance or clarification on connecting your Insta pages with your Facebook business manager, I'd advise reaching out to Facebook / Instagram's support.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎02-19-2024

Hello @BryanP78 ,

Due to API restrictions required by Facebook (which owns Instagram and its API), you'd need to have your Instagram business profile connected to a Facebook business account, of which your personal Facebook login is an admin. If you have any questions or concerns regarding these restrictions and requirements, I'd advise reaching out to Facebook / Instagram's support.

I'd recommend checking out the following articles, if you're needing guidance setting up your Insta page to connect with your Constant Contact account:

Setting up an Insta business page
Connect an Instagram Business Profile to a Facebook Page or Change the Facebook Page associated with your Instagram Business Profile
Connect your Insta page to your CTCT account

Remember that the personal FB account you login with will need to be an admin for the associated FB and Insta pages you're trying to connect. If you need further assistance or clarification on connecting your Insta pages with your Facebook business manager, I'd advise reaching out to Facebook / Instagram's support.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Instagram link is not working

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