Let's Play Bingo in Week 4 of the Ready, Set, Send Challenge!

Joining an existing account on Constant Contact

SOLVED
Go to solution
MarketerL0661
Rookie
0 Votes

Hi, 

 

I am trying to join an already existing account for Constant Contact. The host told me that she has added me onto her account as an account manager, however I do not see that on my current account. The username I believe it is to be under is , and my email for this account is . I would appreciate any and all assistance with this as I am not sure whats happening/why it hasn't been showing up on my page. 

 

Thank you

1 ACCEPTED SOLUTION
Nick_S
Administrator
0 Votes

Hi @MarketerL0661,

 

It sounds like you already have your own account separate from the account the host has. If they created a user profile for you on their account, it is not connected to a pre-existing, individual account. It's a new profile built into their own. They would provide you with login credentials for the account manager role they created, but anything that exists in your individual account would not synch up with the new account. 

 

Just in case there is any confusion on creating user profiles in existing accounts, check out this Knowledge Base article on creating and managing users



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


View solution in original post

1 REPLY 1
Nick_S
Administrator
0 Votes

Hi @MarketerL0661,

 

It sounds like you already have your own account separate from the account the host has. If they created a user profile for you on their account, it is not connected to a pre-existing, individual account. It's a new profile built into their own. They would provide you with login credentials for the account manager role they created, but anything that exists in your individual account would not synch up with the new account. 

 

Just in case there is any confusion on creating user profiles in existing accounts, check out this Knowledge Base article on creating and managing users



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST