Solved: Re: Lack of Information on What is Wrong with my C... - Constant Contact Community

ChrisC3216 · ‎05-14-2022

I received a "You need to provide additional information. Please correct the errors below and try again". No information on what is wrong. I filled in all the boxes and still NOTHING. I can't fix what is wrong if YOU DON"T TELL ME WHAT IS WRONG!!!

William_A · ‎05-16-2022

Hello @ChrisC3216 ,

I checked your latest draft email, and was able to schedule and unschedule it without issue or error message. Are you still getting the error message?

Typically when this error comes up, and there's nothing strikingly obvious, checking to confirm your physical address information is correct (including no spaces in the zip code area), usually resolves the error message.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎05-16-2022

Hello @ChrisC3216 ,

I checked your latest draft email, and was able to schedule and unschedule it without issue or error message. Are you still getting the error message?

Typically when this error comes up, and there's nothing strikingly obvious, checking to confirm your physical address information is correct (including no spaces in the zip code area), usually resolves the error message.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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