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AjeetV
Campaign Contributor
0 Votes

Hello, 

 

Please let me know how to change the thumbnail for these type of emails.

 

 

Thanks

 

 Screenshot_20221215-010321_WhatsApp.jpg 

 

Thanks

 

Top Answer
William_A
Administrator

Hello @AjeetV ,

 

That information is what the social site chooses to display for their link previews, and isn't something we or you can control. If you're wanting a different image to be displayed, we'd advise including an image of your own in your post, which should override the platform's link preview functionality. Otherwise, you can also prompt the platform to not show the auto-generated preview, when setting up the post as an actual social post (not an email share).


1 REPLY 1
William_A
Administrator
0 Votes

Hello @AjeetV ,

 

That information is what the social site chooses to display for their link previews, and isn't something we or you can control. If you're wanting a different image to be displayed, we'd advise including an image of your own in your post, which should override the platform's link preview functionality. Otherwise, you can also prompt the platform to not show the auto-generated preview, when setting up the post as an actual social post (not an email share).


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William A
Community & Social Media Support
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