Announcing our brand new Campaign Builder!

LinkedIn Post campaign

SOLVED
Go to solution
KeithR795
Rookie
0 Votes

I had several LInkedIn campaign posts fail. When clicking on one of the campaigns, I see the following message: "Reauthorize the app for this account. Retry". Retry does nothing. And I'm left wondering what to do next.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @KeithR795 ,

 

You can disconnect a LinkedIn page from your Constant Contact account from the Social tab. You may also need to revoke our permissions on the LinkedIn side as well. Then you can reconnect the page and reinstate those permissions from the Social tab in your CTCT account. That should alleviate the issue with the API permission resets that social platforms like LinkedIn, Facebook, etc. occasionally do.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @KeithR795 ,

 

You can disconnect a LinkedIn page from your Constant Contact account from the Social tab. You may also need to revoke our permissions on the LinkedIn side as well. Then you can reconnect the page and reinstate those permissions from the Social tab in your CTCT account. That should alleviate the issue with the API permission resets that social platforms like LinkedIn, Facebook, etc. occasionally do.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (75%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST