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Linking images in my html code

user271770
Rookie
0 Votes

(Disclaimer: I am not a coder but learning some html to have better designed emails). I would like to paste my ready code into Constant Contact's html email feature but having problems linking my images. I took the library path "https://files.constantcontact.com/" and attached this to all of my images' code, but when I upload my images to my CC library and paste in my code they are not linked. I realized this was because the links don't match and that CC actually changes my image names (support has said it was because of some metadata something). Here is an example:

 

My image name: 9e268511ee2e099f990f782e7ffaeb58.png

 

My code: <img alt src="https://files.constantcontact.com/9e268511ee2e099f990f782e7ffaeb58.png" style="border:0;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="123" height="auto">

 

When I go to my CC library, the name looks like it matches, but the link is this: https://files.constantcontact.com/930c4ca6001/c3bf3603-e8fe-4120-9f5b-ca76c861eb99.png

 

My conclusion is that I have to manually reinsert every image using CC's "insert" button (and make sure I keep all of the style attributes, etc that I want). This has worked fine but it seems super tedious and inefficient. Is this really the way? Is there something I'm missing?

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @user271770. I see you spoke with our support team already today. They are further reviewing the image name changes when using the custom code editor. They will follow up with you via the contact information you provided to them. 

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Caitlin M.
Community Manager
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