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Mass Upload Issue

user164495
Rookie
‎03-03-2025 08:58 AM
0 Votes
‎03-03-2025 08:58 AM

I am trying to upload a list of about 1000 emails, I have tried it in every excel format and I am still getting a message to "replace file." Please advise.

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1 REPLY 1
William_A
Administrator
Administrator
‎03-03-2025 11:45 AM
0 Votes
‎03-03-2025 11:45 AM

Hello @user164495 ,

 

Check with our article on formatting contact files for upload, to see if there's a conflict with what we recommend. If you still cannot resolve the issue, please reply directly to the automated @ mention email you receive from this response with the file attached, or call in for live troubleshooting.


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William A
Community & Social Media Support
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