Merged the Wrong Lists

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InnerFitStudios
Rookie

Hello Constant Contact Community,

I merged the wrong lists together and now my two businesses are on one list. I haven't deleted the other list so I do have access to the contacts, but is there a way to remove the contacts I accidentally added? Clearly I should finish my coffee before merging lists. 

 

Thank you!

Rachel

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William_A
Administrator
0 Votes

Hello @InnerFitStudios ,

 

If you used the standard merge lists function, it would have created a new list of the two combined, which can be safely deleted (list only option) if that's not what you meant to do.

 

If your issue is that you were in one list > select all > and then Actions > Add to list, then that's a different issue. If that's the case, I'd strongly advise calling in right away in the morning tomorrow when our phone support is open so they can setup a high priority case with our Tier 2 team to try and reverse the addition. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @InnerFitStudios ,

 

If you used the standard merge lists function, it would have created a new list of the two combined, which can be safely deleted (list only option) if that's not what you meant to do.

 

If your issue is that you were in one list > select all > and then Actions > Add to list, then that's a different issue. If that's the case, I'd strongly advise calling in right away in the morning tomorrow when our phone support is open so they can setup a high priority case with our Tier 2 team to try and reverse the addition. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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