New Sales - no Updates - Constant Contact Community

RonT271 · ‎02-03-2022

I have an integration between Shopify and Constant Contact. Although it says it's checking daily, the syncs are not adding any of the new customer emails in the past few weeks to the various automatic segmented lists. Is there a way to check what the issue may be? There are none in recent sales, and I'm not sure where/ how it's putting contacts into the potential sales. Any guidance?

William_A · ‎02-04-2022

Hello @RonT271 ,

For your situation, I'd advise calling our general support so they can get you connected to the integrations specialized team for live, 1:1 troubleshooting and assistance.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

New Sales - no Updates

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.