Solved: No Click Rate Data - Constant Contact Community

EasternUnivRel · ‎04-26-2022

Our email of April 14 email "Class of 2022 Commencement Fair" shows a Click Rate of 0%. How can this be?

Amanda_G · ‎04-27-2022

I do apologize for the confusion! I took a look at that campaign you are referring to, and there do not appear to be any clickable links inside of it, which by default would make the click rate 0%. There is a URL in that campaign, but it was never turned into a clickable link.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Amanda_G · ‎04-27-2022

Hi @EasternUnivRel ,

I do apologize for the confusion! I took a look at that campaign you are referring to, and there do not appear to be any clickable links inside of it, which by default would make the click rate 0%. There is a URL in that campaign, but it was never turned into a clickable link.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

No Click Rate Data

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.