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No Click Rate Data

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EasternUnivRel
Rookie
‎04-26-2022 03:50 PM
0 Votes
‎04-26-2022 03:50 PM

Our email of April 14 email "Class of 2022 Commencement Fair" shows a Click Rate of 0%.  How can this be?

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎04-27-2022 08:02 PM
‎04-27-2022 08:02 PM

Hi @EasternUnivRel , 

 

I do apologize for the confusion! I took a look at that campaign you are referring to, and there do not appear to be any clickable links inside of it, which by default would make the click rate 0%. There is a URL in that campaign, but it was never turned into a clickable link. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Amanda_G
Employee
Employee
‎04-27-2022 08:02 PM
‎04-27-2022 08:02 PM

Hi @EasternUnivRel , 

 

I do apologize for the confusion! I took a look at that campaign you are referring to, and there do not appear to be any clickable links inside of it, which by default would make the click rate 0%. There is a URL in that campaign, but it was never turned into a clickable link. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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