Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

No way to replace an image?

Marisa_M
Marketing Legend
0 Votes

I don't know if I am going crazy, but I could have sworn that in the past I was able to "Replace" an image that was already uploaded to Constant Contact.

I am no longer seeing this option and would like to request that you bring it back because it is very helpful.

Example: We sent an email campaign with someone's old logo; they have since sent us the new one to be replaced.  The "Replace Image" function used to allow us to swap out the logo and the new one would display immediately in the emails that were already sent, which was wonderful because we didn't have to do a re-send. 

Please bring this function back or tell me how to do it if it's already there but hidden somewhere because I can't find it.

Thanks.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @Marisa_M ,

 

Document replacement is and has been available, but replacing an image through the Library hasn't been a thing since inserted Library images are embedded into emails. If you are looking to have images be replaceable (even in already sent emails), then you'd need to use the insert by URL method, as changing the image associated with that exact URL should cause the sent image to also change. Please keep in mind that caches may take a 24-hr cycle to refresh or manual clear to reflect the changes.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST