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Open rate for an email

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PAULE6259
Rookie
0 Votes

Is there a way to see each individual's open rate for a specific campaign, and if they opened the resend campaign or the first one ?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @PAULE6259 ,

 

An "individual" contact's open rate for a specific campaign would just be whether or not they opened the specific email whose reporting you're looking at. Otherwise, there isn't really any metric for a specific contact's open rate of all emails you've sent them.

 

You can view specific email campaigns' reporting pages by clicking their names after they've been sent out. If they had a scheduled, automatic resend, there will be separate data as part of that campaign's reporting.

 

For more info on how email reporting works, I'd recommend checking our main overview of it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @PAULE6259 ,

 

An "individual" contact's open rate for a specific campaign would just be whether or not they opened the specific email whose reporting you're looking at. Otherwise, there isn't really any metric for a specific contact's open rate of all emails you've sent them.

 

You can view specific email campaigns' reporting pages by clicking their names after they've been sent out. If they had a scheduled, automatic resend, there will be separate data as part of that campaign's reporting.

 

For more info on how email reporting works, I'd recommend checking our main overview of it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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