Solved: Re: Open rate for an email - Constant Contact Community

PAULE6259 · ‎07-31-2023

Is there a way to see each individual's open rate for a specific campaign, and if they opened the resend campaign or the first one ?

William_A · ‎07-31-2023

Hello @PAULE6259 ,

An "individual" contact's open rate for a specific campaign would just be whether or not they opened the specific email whose reporting you're looking at. Otherwise, there isn't really any metric for a specific contact's open rate of all emails you've sent them.

You can view specific email campaigns' reporting pages by clicking their names after they've been sent out. If they had a scheduled, automatic resend, there will be separate data as part of that campaign's reporting.

For more info on how email reporting works, I'd recommend checking our main overview of it.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-31-2023

Hello @PAULE6259 ,

An "individual" contact's open rate for a specific campaign would just be whether or not they opened the specific email whose reporting you're looking at. Otherwise, there isn't really any metric for a specific contact's open rate of all emails you've sent them.

You can view specific email campaigns' reporting pages by clicking their names after they've been sent out. If they had a scheduled, automatic resend, there will be separate data as part of that campaign's reporting.

For more info on how email reporting works, I'd recommend checking our main overview of it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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