Join us today to capture potential customers and manage your contacts @ 2 PM ET

Open rate for an email

SOLVED
Go to solution
PAULE6259
Rookie
0 Votes

Is there a way to see each individual's open rate for a specific campaign, and if they opened the resend campaign or the first one ?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @PAULE6259 ,

 

An "individual" contact's open rate for a specific campaign would just be whether or not they opened the specific email whose reporting you're looking at. Otherwise, there isn't really any metric for a specific contact's open rate of all emails you've sent them.

 

You can view specific email campaigns' reporting pages by clicking their names after they've been sent out. If they had a scheduled, automatic resend, there will be separate data as part of that campaign's reporting.

 

For more info on how email reporting works, I'd recommend checking our main overview of it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @PAULE6259 ,

 

An "individual" contact's open rate for a specific campaign would just be whether or not they opened the specific email whose reporting you're looking at. Otherwise, there isn't really any metric for a specific contact's open rate of all emails you've sent them.

 

You can view specific email campaigns' reporting pages by clicking their names after they've been sent out. If they had a scheduled, automatic resend, there will be separate data as part of that campaign's reporting.

 

For more info on how email reporting works, I'd recommend checking our main overview of it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
FEB 04
Quick Simple Tips to Improve Your Results in Constant Contact
1PM - 2PM EST