Overview: Email reporting

SOLVED
Go to solution
AlexyaH
Rookie
0 Votes

How do I stop receiving email notifications about every bounceback from a campaign I sent out?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AlexyaH ,

 

These are automated messages that are sent by the receiving contacts' programs, so we don't have any control over these or even to what address they're sent to (some systems honor the reply-to, others just go straight to the from address).

 

The only thing you can really do is try to setup a filter within your email address' program for these kinds of messages. If you need further guidance on how to do this, I'd recommend reaching out to your email program's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @AlexyaH ,

 

These are automated messages that are sent by the receiving contacts' programs, so we don't have any control over these or even to what address they're sent to (some systems honor the reply-to, others just go straight to the from address).

 

The only thing you can really do is try to setup a filter within your email address' program for these kinds of messages. If you need further guidance on how to do this, I'd recommend reaching out to your email program's support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST