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Pre-populated email with 2+ addresses (CC or BCC)?

chrisweeks
Rookie
0 Votes

Hi all,

I am following the instructions here: Add a mailto link in an email and all works well except the CC/BCC options, despite being shown in that documentation. I use the following code (with real addresses) and receive "Please enter a valid email address (e.g., youremail@company.com)":

 

test@test.com?cc=test2@test.com

 

I have also tried a comma and space between the two, %20 between them, even ,%20 between them with no luck. The only way to avoid the error is to have one email address. ?=body and ?=subject work fine.

 

Is it not possible to have multiple recipients in a pre-populated email? Thanks!

1 REPLY 1
William_A
Administrator
0 Votes

Hello @chrisweeks ,

 

This is a known issue the devs are investigating. I've marked your account as affected, so if and when there's an update, they'll notify you directly. In the meantime, the only way to consistently avoid this issue is to not use the cc or bcc functionality.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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