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Remove Paypal e-mail from event payment

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JenniferH1
Constant Contact Partner
Constant Contact Partner
‎04-12-2024 04:51 PM
0 Votes
‎04-12-2024 04:51 PM

Hi, We accidentally added the incorrect Paypal email account to our event set-up. We have since added the correct one, but would like to remove the old one. Is there a way to remove an e-mail address from the Paypal payment option?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
Administrator
‎04-13-2024 11:11 AM
0 Votes
‎04-13-2024 11:11 AM

Hi @JenniferH1. Once a payment type is set for an event, it cannot be disconnected or updated to a different PayPal account. I'll note this issue on your account.

--

Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
Administrator
‎04-13-2024 11:11 AM
0 Votes
‎04-13-2024 11:11 AM

Hi @JenniferH1. Once a payment type is set for an event, it cannot be disconnected or updated to a different PayPal account. I'll note this issue on your account.

--

Caitlin M.
Community Manager
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