Hello @AngelaI93 ,
I'm not sure what's up with that one particular list, however if you change it from "All contacts" at the top to "All Subscribed," the Actions menu should now populate as expected when you select-all the contacts.
I wasn't able to recreate this issue with any of the other random contact lists I checked in your account, so it may be isolated to just that one list being glitched. It's showing a negative number for its contact total when I look in your account, and the negative number doesn't even match the positive number that shows at the top. I'd honestly recommend making a new list with a similar name, getting the contacts in the glitched list added to the new one, then deleting the glitched list (select the option to delete list only to be safe).
Hello @AngelaI93 ,
I'm not sure what's up with that one particular list, however if you change it from "All contacts" at the top to "All Subscribed," the Actions menu should now populate as expected when you select-all the contacts.
I wasn't able to recreate this issue with any of the other random contact lists I checked in your account, so it may be isolated to just that one list being glitched. It's showing a negative number for its contact total when I look in your account, and the negative number doesn't even match the positive number that shows at the top. I'd honestly recommend making a new list with a similar name, getting the contacts in the glitched list added to the new one, then deleting the glitched list (select the option to delete list only to be safe).
Hello @AngelaI93 ,
I'm not sure what's up with that one particular list, however if you change it from "All contacts" at the top to "All Subscribed," the Actions menu should now populate as expected when you select-all the contacts.
I wasn't able to recreate this issue with any of the other random contact lists I checked in your account, so it may be isolated to just that one list being glitched. It's showing a negative number for its contact total when I look in your account, and the negative number doesn't even match the positive number that shows at the top. I'd honestly recommend making a new list with a similar name, getting the contacts in the glitched list added to the new one, then deleting the glitched list (select the option to delete list only to be safe).
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