Remove the Constant Contact logo from campaign footer

[ScottW6976]

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

If you have any questions, simply email them to my account and I will respond quickly. 

Thanks.

[ScottW6976]

UPDATED: October 2024

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.  

Please let us know if you have any other questions. Thanks.

[William_A]

Hello @NorCal_HIMSS ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[user466923]

How do i remove  constant contact branding ?

[Zoe_H]

Hello @user466923,

Thank you for reaching out to the Community! Please check your campaigns again and our branding should be gone. Thanks! 

[user177823]

The constant contact logo is rather large and detracts from our message. How can this be removed from our emails or at least rendered less distinctive?

[William_A]

Hello @user177823 ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[NeslyO]

I don't want Constant Contact ad showing on bottom of email, is there a way to change that, I am paying for the service, you shouldn't be advertising to my customers without my consent.

[William_A]

Hello @NeslyO ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[chameleonlike]

It would be great if we were able to remove the constant contact logo from our emails....especially, if you're paying for a plan.

[William_A]

Hello @chameleonlike ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[RosalynM26]

Hi, how can we remove the Constant Contact logo at the bottom of the newsletter emails? Please help us to remove the logo. Thank you.

[William_A]

Hello @RosalynM26 ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

[CoHNA]

We send newsletters. Could you please remove the constantcontact insignia from it? 

thanks 

[William_A]

Hello @CoHNA ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[CS92106]

I have a client who is particular about the Constant Contact logo being displayed for a template we are using. Can I please get assistance in removing this ASAP?

[William_A]

Hello @CS92106 ,

Please have the client reach out to us directly so we can remove it from their account, either through the Community or by calling in. Otherwise, please email us at social_support(at)constantcontact(dot)com with the account username and logo removal request.

[CS92106]

Can it not be removed from a template our firm is currently working on before we commit the email to distribution?

[William_A]

If it's for the account this Community profile is connected to, then yeah I can get it removed.

Nevermind, it looks like your account's already had it removed. Once we receive the request from them, we can get it removed. If it's removed before the email is sent out, then it won't appear. If you've already sent the email out, then the logo will be part of that email's coding for that sendout, and it'll still appear for those who've already received it.

[CS92106]

Thanks William, but call support surprisingly helped me with this issue faster than I thought the community forum would.

Regards

Jaime

[CS92106]

I had a call returned that resolved this issue and phone support managed to remove the logo without any issue from our draft event template. Thanks.

[DLMarketing]

Hi

I've been trying to contact support to get the Constant contact logo from my email sending to customer but got no luck, is there any alternative way to contact support like email?, since phone call is not working

[William_A]

Hello @DLMarketing ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[JasonM904]

Hi Can you please remove the constant logo from my footer?

Thank you!

[William_A]

Hello @JasonM904 ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

[L50249]

Please remove the Constant Contact Footer from my campaigns. 

Thank you!!

[Caitlin_M]

Hi @L50249. The logo was removed from your campaigns. You may need to log out and back into your account to see the change.