restoring a deleted unsubscribed contact

BeatriceB66 · ‎04-18-2022

What are the steps to restore a deleted campaign that was sent already? Deleted by mistake

William_A · ‎04-19-2022

Deleted emails can be found in your My Campaigns page via the Status > Deleted categorization. Here's an article with instructions and visual aids regarding restoring deleted campaigns.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎04-19-2022

Hello @BeatriceB66 ,

Deleted emails can be found in your My Campaigns page via the Status > Deleted categorization. Here's an article with instructions and visual aids regarding restoring deleted campaigns.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

animalcareleague · ‎06-27-2022

Is this still an option? I'm no longer seeing the "Deleted" option under the status dropdown menu. Trying to figure out if it's a bug or if restoring deleted campaigns is no longer possible. Thanks!

Frankie_P · ‎06-27-2022

Hi @animalcareleague

We have taken a closer look at your account and can see this deleted status is appearing under the Campaigns tab of your account. Are you still unable to see this option? If so, can you please share a screenshot of what you are seeing?

Frankie.P
Community & Social Media Support

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animalcareleague · ‎06-27-2022

Yup! It was a glitch on my end. Had to log out and back in a couple of times to get it to reappear, but I'm now seeing the Deleted option on the dropdown. Thanks!

Nick_S · ‎06-28-2022

Hi @animalcareleague,

We're glad to hear it is resolved!

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