Restoring a deleted campaign

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BeatriceB66
Campaign Contributor
0 Votes

What are the steps to restore a deleted campaign that was sent already?  Deleted by mistake

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @BeatriceB66 ,

 

Deleted emails can be found in your My Campaigns page via the Status > Deleted categorization. Here's an article with instructions and visual aids regarding restoring deleted campaigns.


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William A
Community & Social Media Support

View solution in original post

5 REPLIES 5
William_A
Administrator

Hello @BeatriceB66 ,

 

Deleted emails can be found in your My Campaigns page via the Status > Deleted categorization. Here's an article with instructions and visual aids regarding restoring deleted campaigns.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
animalcareleague
Campaign Collaborator
0 Votes

Is this still an option? I'm no longer seeing the "Deleted" option under the status dropdown menu. Trying to figure out if it's a bug or if restoring deleted campaigns is no longer possible. Thanks!

Frankie_P
Moderator
0 Votes

Hi @animalcareleague

 

We have taken a closer look at your account and can see this deleted status is appearing under the Campaigns tab of your account. Are you still unable to see this option? If so, can you please share a screenshot of what you are seeing?


Frankie.P
Community & Social Media Support

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animalcareleague
Campaign Collaborator
0 Votes

Yup! It was a glitch on my end. Had to log out and back in a couple of times to get it to reappear, but I'm now seeing the Deleted option on the dropdown. Thanks!

Nick_S
Administrator
0 Votes

Hi @animalcareleague,

 

We're glad to hear it is resolved!



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