Solved: Segmenting - Constant Contact Community

LaurelL5 · ‎07-27-2023

How can I send an email to my contacts that haven't opened the last two emails I sent? I have attempted to segment different ways, but none successfully.

William_A · ‎07-28-2023

Hello @LaurelL5 ,

You can make a segment with the following criteria:

Contact Activity > Did Not Open > A specific email > the first of the last two emails sent
AND
Contact Activity > Did Not Open > A specific email > the second of the last two emails sent

Once that segment has finished refreshing, you can either send directly to it, or add it to a list and then send to the list.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎07-28-2023

Hello @LaurelL5 ,

You can make a segment with the following criteria:

Contact Activity > Did Not Open > A specific email > the first of the last two emails sent
AND
Contact Activity > Did Not Open > A specific email > the second of the last two emails sent

Once that segment has finished refreshing, you can either send directly to it, or add it to a list and then send to the list.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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