Summarize Your Email with AI When Posting to Social Media

Segments not pulling any contacts

MaryB7822
Rookie

Hi, I tried to create a segment using list membership and custom field criteria. No contacts where found by CC but I know there's many contacts that fit the criteria. To test the segment tool, I deleted the custom field criteria and only had "is on list" for one list. Only one contact was pulled Into the segment despite the list having 170+ contacts. Is there a glitch with segments currently? Any advice?

1 REPLY 1
William_A
Administrator
0 Votes

Hello @MaryB7822 ,

 

Please call or chat general support to securely provide example contacts for them to cross-reference with your segmentations, and for live troubleshooting on the setup of the segments.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
OCT 02
Constant Contact Community Walkthrough and Demo
2PM - 2:30PM EST