Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Sending a Test Email of a Survey

SOLVED
Go to solution
JohnC31072
Rookie

I need to know how to send a test email of a survey I am creating for customer feedback.  I only see the option to Preview on my screen or to Publish - I see no option to send a test email to myself and to fellow co-workers for testing/previewing before sending out to our customers.

Is this possible?  Unlike creating an email which does give this option, I do not see it for surveys.

Is there a way to select which contacts receive the survey instead the contact list?

Thank you

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @JohnC31072 ,

 

Surveys need to be published before you can do email test sends with them. Since survey pages function similar to other landing page-type campaigns, you'd need to publish it to get its unique URL

 

When you insert the SP into an email campaign, and send a test version of the email, the linked SP will also function as a test version. Another option would be to use the Preview URL that's generated, when you preview the SP after publishing. This way you can share it to people without having to do an email test send. 

 

Test / preview versions of Survey pages will have a ?mode=preview at the end of their unique URL.

 

SPs can still be edited after publishing, it's only once responses start getting submitted/tracked that certain restrictions are placed on editing.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @JohnC31072 ,

 

Surveys need to be published before you can do email test sends with them. Since survey pages function similar to other landing page-type campaigns, you'd need to publish it to get its unique URL

 

When you insert the SP into an email campaign, and send a test version of the email, the linked SP will also function as a test version. Another option would be to use the Preview URL that's generated, when you preview the SP after publishing. This way you can share it to people without having to do an email test send. 

 

Test / preview versions of Survey pages will have a ?mode=preview at the end of their unique URL.

 

SPs can still be edited after publishing, it's only once responses start getting submitted/tracked that certain restrictions are placed on editing.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 23
How to Grow Your List in Constant Contact
3PM - 4PM EST