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01-13-2025
08:58 PM
I keep getting an error message "You must verify the reply to email address before you can send test emails." I can't find out how to verify the reply email address
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01-14-2025
10:41 AM
Hello @DebbyR9 ,
You can select from the addresses you've already verified. Otherwise if you need to verify a new address, you need to utilize the verify address function for a new address, you'd follow the process outlined in this article.
Keep in mind that some addresses, such as role addresses can't be sent verification emails or will automatically filter them. In these instances, you may need to call in to have the verified address manually approved, following live confirmation of account security questions.
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William A
Community & Social Media Support