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LeslieC144
Rookie
0 Votes

Cannot place social URL links after dragging in icons. Edit icon is not working.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @LeslieC144 ,

 

Is the issue resolved by now on your side? I checked your recent draft emails and saw the social icons bar, with social pages linked to. I was able to bring up the edit sidebar by both double-clicking the social icons, as well as by clicking and selecting Edit in the toolbar above when I checked the emails in the builder as well.

 

If you're still encountering issues within the editor, I'd advise going through standard connectivity troubleshooting to see if there's a browser extension, ad/pop-up blocker, or other software that might be interfering with your ability to work within the email builder. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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