Community Home
Get Help
Events & Webinars
Ideas
Groups
Learn
Resources
MyRewards
Summarize Your Email with AI When Posting to Social Media
Learn How

Suspended Contact list

SOLVED
Go to solution
AnyseS9
Campaign Contributor
‎03-10-2023 02:24 PM
0 Votes
‎03-10-2023 02:24 PM

Hi, I sent an email to a list with over 10,000 contacts and over 2000 came back suspended. We waited 48 hours and sent the same email again to the same list but they still came back suspended. Would you be able to tell me why the emails were still suspended even after we waited and sent the same email again?

Labels:
1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎03-10-2023 03:22 PM
0 Votes
‎03-10-2023 03:22 PM

Hello @AnyseS9 ,

 

For information on how contacts become suspended and how to go about addressing it, I'd recommend going through our main article on the topic.

 

If you need further assistance regarding your large number of suspends, I'd advise speaking with our Delivery team directly.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎03-10-2023 03:22 PM
0 Votes
‎03-10-2023 03:22 PM

Hello @AnyseS9 ,

 

For information on how contacts become suspended and how to go about addressing it, I'd recommend going through our main article on the topic.

 

If you need further assistance regarding your large number of suspends, I'd advise speaking with our Delivery team directly.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Article

    Community Roundup: August 2024

    Check out all the great articles, discussions, and events for the month of August!

    See Article