Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Sync your SurveyMonkey account with Constant Contact

SOLVED
Go to solution
ValerieD018
Campaign Contributor
0 Votes

If we include a SurveyMonkey survey in our newsletter, what info is captured?  Are we able to see the individual responses in SurveyMonkey including who contact info?  Are we able to see the individual responses in ConstantContact by contact?  I'm not finding detailed info in the support documents.

1 ACCEPTED SOLUTION
John_M
Employee
0 Votes

Hello @ValerieD018 ,

 

If you have your SurkeyMonkey account integrated with Constant Contact the only reporting that is show from the Constant Contact side will be the click report. So you will only have a list of people that accessed the survey from the email click. For all answers and responses to your survey, you will need to view that full survey report from within your SurveyMonkey account.

 

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

View solution in original post

1 REPLY 1
John_M
Employee
0 Votes

Hello @ValerieD018 ,

 

If you have your SurkeyMonkey account integrated with Constant Contact the only reporting that is show from the Constant Contact side will be the click report. So you will only have a list of people that accessed the survey from the email click. For all answers and responses to your survey, you will need to view that full survey report from within your SurveyMonkey account.

 

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST