Solved: Re: Sync your SurveyMonkey account with Constant C... - Constant Contact Community

ValerieD018 · ‎09-27-2021

If we include a SurveyMonkey survey in our newsletter, what info is captured? Are we able to see the individual responses in SurveyMonkey including who contact info? Are we able to see the individual responses in ConstantContact by contact? I'm not finding detailed info in the support documents.

John_M · ‎09-27-2021

Hello @ValerieD018 ,

If you have your SurkeyMonkey account integrated with Constant Contact the only reporting that is show from the Constant Contact side will be the click report. So you will only have a list of people that accessed the survey from the email click. For all answers and responses to your survey, you will need to view that full survey report from within your SurveyMonkey account.

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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John_M · ‎09-27-2021

Hello @ValerieD018 ,

If you have your SurkeyMonkey account integrated with Constant Contact the only reporting that is show from the Constant Contact side will be the click report. So you will only have a list of people that accessed the survey from the email click. For all answers and responses to your survey, you will need to view that full survey report from within your SurveyMonkey account.

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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