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Test emails not going to corporate account

marcb21
Constant Contact Partner
0 Votes
I have tried several times to send a test email to my company address and I am not receiving...how can i fix??
1 REPLY 1
Caitlin_M
Administrator

Hi @marcb21. I sent a test of your most recent email to my email address and it came into my inbox. There are a few reasons why this can happen. The most common reason is a security setting from your email client that will block test emails from a set of IP addresses. I recommend reviewing these articles from our Knowledge Base:

 

Safelisting domains in a security system

Safelisting email addresses in an email client or security system

 

If you continue to not receive emails, we have a specialized Delivery team who can do live troubleshooting with you.

--

Caitlin M.
Community Manager
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