Tutorial: Create custom segments of your contacts

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TomD3374
Rookie
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Let's say I have 2 lists of contacts already created and in the system. One is called Old List, the other is called New List. I now want to combine them into a list called "Best List." I don't want them to be all mixed together alphabetically or anything like that. I would like one list to begin where the other leaves off. So I can look at my new list and be able to tell where the old list ends and the new list begins. I'm sure this can be done, I just don't know how. I'd appreciate any help. Thanks!

Tom

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William_A
Administrator
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Hello @TomD3374 ,

You want to merge your two lists into a separate singular list, but you want the contacts still separated out - like pouring water into a glass of oil - all one place, but still distinctively separate? There wouldn't really be a way to do this or make it particularly obvious, though you could potentially make their original list names a custom field that you can sort by in that merged list. Otherwise, I'm not sure I understand what you're going for or needing from the list setup.


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William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @TomD3374 ,

You want to merge your two lists into a separate singular list, but you want the contacts still separated out - like pouring water into a glass of oil - all one place, but still distinctively separate? There wouldn't really be a way to do this or make it particularly obvious, though you could potentially make their original list names a custom field that you can sort by in that merged list. Otherwise, I'm not sure I understand what you're going for or needing from the list setup.


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William A
Community & Social Media Support
TomD3374
Rookie
0 Votes

Thanks so much, William. It's not critical that the two lists are separate within that one list, so I'm going to drop that part of my plan. Thanks for directing me to the instructions on how to merge lists, I'll get right at it. Here's one last question. If I do a mailing with this newly created merged list, and there are a few unplanned duplicate addresses, will those unlucky recipients receive two messages? Or does the system automatically prevent duplications? Thanks! --Tom

William_A
Administrator
0 Votes

Correct, same as sending to multiple individual lists, when you do a merge our system will simply look for any dupes and prevent them from occurring. In either regard, you needn't worry about dupes when it comes to sending.


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William A
Community & Social Media Support
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