When I visit my Shopify integrations, click the abandon cart email integration and then try and create a new email response clicking on the "Logo" button and clicking "change logo" just pops up a blank white screen.
When viewing the network tab in developer tools in chrome it looks like the .js file is missing from constant contact https://dme0ih8comzn4.cloudfront.net/imaging/v3/editor.js ($04 Error)
Is anyone else experiencing this issue?
Solved! Go to Solution.
Hello @JohnM91392 ,
It looks like you're running into a very recent glitch we've seen come up in Chrome. I was able to get the library window to populate properly in FireFox, so I'd recommend using that in the meantime to update your logo, otherwise Chrome should be fine for every other aspect. I didn't test any other browsers though, so you could potentially use a different one for the workaround if desired. If you had the issue come up in a browser other than Chrome, please let us know so we can update the issue report and your case.
I've submitted your case to the engineers for further review, so when there's an update to the issue they'll notify you directly via email.
Hello @JohnM91392 ,
It looks like you're running into a very recent glitch we've seen come up in Chrome. I was able to get the library window to populate properly in FireFox, so I'd recommend using that in the meantime to update your logo, otherwise Chrome should be fine for every other aspect. I didn't test any other browsers though, so you could potentially use a different one for the workaround if desired. If you had the issue come up in a browser other than Chrome, please let us know so we can update the issue report and your case.
I've submitted your case to the engineers for further review, so when there's an update to the issue they'll notify you directly via email.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereFeatured Article
Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.
See ArticleFeatured Thread
If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!
View threadFeatured Article
Check out all the great articles, discussions, and events for the month of August!
See Article