Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Universal code on DIVI wordpress site

SOLVED
Go to solution
JulieW6858
Rookie

I am trying to add the universal code to my DIVI wordpress site so that I can collect contact information from my subscribers. I have added the inline code and it works well. However, when my subscribers click on the sign-up button nothing happens. I have added a code module. I have added the universal in every code box I can think of. Nothing works. Can someone please help me or tell me what I am doing incorrectly?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @JulieW6858 ,

 

In general, Wordpress sites don't do well with outside scripting / coding, so even if the forms themselves do populate, they may not function as desired. In general we recommend using an integration developed for Wordpress sites to generate forms for your Constant Contact account. For more info on this limitation, you can check our main form code installation article.

 

Another option would be to make a landing page sign up form, and then link to it on your site.

 

See also:

Creating WP integrated forms

Adding reCAPTCHA to WP integrated forms


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @JulieW6858 ,

 

In general, Wordpress sites don't do well with outside scripting / coding, so even if the forms themselves do populate, they may not function as desired. In general we recommend using an integration developed for Wordpress sites to generate forms for your Constant Contact account. For more info on this limitation, you can check our main form code installation article.

 

Another option would be to make a landing page sign up form, and then link to it on your site.

 

See also:

Creating WP integrated forms

Adding reCAPTCHA to WP integrated forms


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST