Solved: Unsubscribe link - Constant Contact Community

LauraM91930 · ‎10-03-2020

CC neophyte. WHERE do you add/edit the unsubscribe link????? I sent a test to myself and clicked on the link and it went nowhere. I know I need to add the unsubscribe URL but I don't know how. Help! Thank ya. --Laura

Adelina_R · ‎10-03-2020

Hello @LauraM91930

When you say you clicked on the link. Was it in the footer of the email campaign? If so, that will not work during test sends since it is not a live email. The unsubscribe link is always inserted in and required in the footer of every sent email from Constant Contact.

Adelina R
Community & Social Media Support

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Adelina_R · ‎10-03-2020

Hello @LauraM91930

When you say you clicked on the link. Was it in the footer of the email campaign? If so, that will not work during test sends since it is not a live email. The unsubscribe link is always inserted in and required in the footer of every sent email from Constant Contact.

Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

LauraM91930 · ‎10-04-2020

Thank you, Adelina. You saved me a lot of time by answering my question.

JimboL602519 · ‎04-03-2021

Thank you! That is what I needed!

Zoe_H · ‎04-03-2021

Hello @JimboL602519,

That is good to hear! Have a wonderful weekend.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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