Updating email address for subscribe/unsubscribe email updates

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JakeM429
Campaign Collaborator
0 Votes

I have recently updated my email address. But the old email address is still getting my update email that tells me when new people subscribe and/or unsubscribe. I've looked everywhere and the new email address is showing. Any idea where I can fix this? 

 

Thanks!

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Caitlin_M
Administrator
0 Votes

Hi @JakeM429. It sounds like you will need to update the settings for the Subscriber Activity report. This is located under Reporting > Contacts and I've linked an article that shows the process on updating this address and the frequency.

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Caitlin M.
Community Manager

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Caitlin_M
Administrator
0 Votes

Hi @JakeM429. It sounds like you will need to update the settings for the Subscriber Activity report. This is located under Reporting > Contacts and I've linked an article that shows the process on updating this address and the frequency.

--

Caitlin M.
Community Manager
JakeM429
Campaign Collaborator
0 Votes

Found it, thanks. That's so weird that it's allowing sends to a (clearly marked in Reporting > Contacts > Get updates area) deleted email. And when I change one part of the site and delete an email, shouldn't it prompt ALL areas of the site to update? This was some challenging UX! :smileyface:

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