Solved: Using Social Share within an email campaign the im... - Constant Contact Community

YabaB4 · ‎08-21-2023

When I use the social share buttons within the email campaign the image that appears when I test the share buttons is not my logo image. How do I change the image that appears when people share my email via the social share buttons within the email campaign?

William_A · ‎08-21-2023

Hello @YabaB4 ,

Some social platforms, such as Facebook and LinkedIn, automatically generate an image pulled from the URL included in text of the post. If you need a different image to appear, I'd advise including that image as part of the post.

For more general information on sharing emails via social posts, including variations to better accommodate different platforms and how they function, I'd advise going through this article.

See also:

Creating social posts

Image recommendations/requirements for social platforms

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎08-21-2023

Hello @YabaB4 ,

Some social platforms, such as Facebook and LinkedIn, automatically generate an image pulled from the URL included in text of the post. If you need a different image to appear, I'd advise including that image as part of the post.

For more general information on sharing emails via social posts, including variations to better accommodate different platforms and how they function, I'd advise going through this article.

Using Social Share within an email campaign the image that appears is not my logo

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.