Solved: Video not recognized - Constant Contact Community

MarketingLaddGroup · ‎05-04-2023

Hi there! I am having an issue with a youtube video that is not being found by Constant Contact. I already checked the wifi connection, signed out-in, reloaded the page, and changed the privacy of the video, and it is not working yet. Could you please help me? I need to send this email tomorrow. Here's what I got: "Video not found. Please double check your video link", I also verified the link, and it works on other platforms...please help.

William_A · ‎05-04-2023

Hello @MarketingLaddGroup ,

This is caused by a caching error coming from the YouTube side. If the error doesn't resolve itself in a timely manner, then I'd recommend using the image link alternative.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎05-04-2023

Hello @MarketingLaddGroup ,

This is caused by a caching error coming from the YouTube side. If the error doesn't resolve itself in a timely manner, then I'd recommend using the image link alternative.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

MarketingLaddGroup · ‎05-04-2023

Thanks so much, William!

Video not recognized

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.