View and download your contact growth report

[bethK3]

Hello! Is it possible to see an actual visual of contact growth over time -- ie a line graph that shows contacts added over a period of 12 months, broken out by month or week? I seem to remember the old constant contact had that function -- which is super valuable to be able to show colleagues how we're performing. Just showing a bar graph that says "you added 4k contacts this year/in the past 90 days" is not helpful at all, nor is it helpful to receive notifications of unsubscribes/subscribes every day or week -- I want to know and see a trend of how we're doing over time. I haven't been able to find anything like this in Reports. If I am missing something, let me know. Otherwise I will be over here, tracking everything every month manually, on paper.

[bethK3]

Hello @bethK3 ,

If you're interested in the development of a feature, you're welcome to post in our Product Ideas board where other Community users can vote and voice uses cases, and we can track the feedback/interest for the devs.

See also:

Getting Started with Ideas

Idea Submission Guidelines

[William_A]

Hello @bethK3 ,

There's no inherent line graph functionality available in the system for contact growth reporting. I'd recommend using a program built for graph creation, if you're wanting to make custom graphs based on the reporting available in your account. 

[bethK3]

I'm not sure what you mean by "I'd recommend using a program built for graph creation". Do you mean Canva? Because that is what I'm going to do without having this capability in the program. I will manually look things up, write them down on a piece of paper and then create a graph in another program to be able to report out to colleagues/supervisor. It would be awesome to have this capability in Constant Contact. So many of us are benchmarked on growth of contacts over time. If I'd known I'd need to track it myself manually, I don't know if I would have chosen CC when we switched 

[satorib]

I second this

[satorib]

Is there plans to implement this capability? It's kind of essential specially when my clients are asking me about these numbers over time. 

[bethK3]

Coming back to ask for this again. Please! It would also be great to be able to track growth of lists and segments -- I am benchmarked on the growth of one list, not the entire giant group of contacts. It's super puzzling to me that CC has added an entire section on "growing your contacts" recently *without* adding any way to track that growth. Without being able to track this, how can anyone tell what tactics/strategies are successful? 

[Abigail_S]

Hey @bethK3! You are able to track audience growth right in the new Growth Center. Although there's no visual graph, you will be able to see the % increase and the amount of contacts you've gained in the last 30 days! I hope this helps.  

[William_A]

Hello @bethK3 ,

If you're interested in the development of a feature, you're welcome to post in our Product Ideas board where other Community users can vote and voice uses cases, and we can track the feedback/interest for the devs.

See also:

Getting Started with Ideas

Idea Submission Guidelines