Want to export campaign results by contact

[FMMarketing]

Anyone know how to create and export a report that has campaign engagement data by contact?  Would like to export opens, clicks, etc by contact by campaign over time.

[William_A]

Hello @FMMarketing ,

The only simple way I can really recommend going about this for individual contacts, is by copying their engagement activity from their individual contact card. There isn't otherwise a way in our system to isolate singular contacts' clicks and opens over time for a file export.

[FMMarketing]

Thanks William for the quick response!  Unfortunately, that would not be possible with the size of our file.  Do you know how we would start the process for a custom export or getting a project sized for an export. 

Thanks,
Stan

[William_A]

So I checked with our higher level technical team, and there isn't really a custom request or anything for this. The only feasible way to go about doing this would be to either do the copy process for each individual contact, or to export your emails' open reports and click reports separately, and then go about manually merging that data for each individual contact. Either way it's going to require a significant amount of manual work.

If you have a system where you can plus in these opens and clicks analytics for tracking over time, you may be able to streamline this process further down the line. But at this time, there isn't really a way to do this in our system, nor export individual contact engagement data for opening and clicking.

There is a feature request for the potential development of this, which I've tracked to your account. If and when there's an update to this functionality, the devs will notify you directly. However, at this time there's no hard ETA on the development of it.

[QuentinP]

I am trialing CC, and this could make me look elsewhere.

I like everything else you do but you make very little data available. I even have to download unsubscribe, bounce, clicked etc reports one by one instead of in one report.

Now you're saying that I cant even export a list of users and their activity?? How am I supposed to understand where my relationships are strong? I want to understand my non-profit members so i know who to ask to volunteer, donate etc. Your "engaged" report is useless. Let us have our data!