Solved: Re: Where is link I can sent to clients to resubsc... - Constant Contact Community

TracyC83 · ‎03-19-2020

Losing clients.....

Frankie_P · ‎03-19-2020

The process to resubscribe contacts is available directly in your account. Following these steps your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, you will be added back to the lists you've selected. We do however want to mention it's important for this resubscribe process to be started only for contacts who specifically asked to be re-added.

Frankie.P
Community & Social Media Support

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Frankie_P · ‎03-19-2020

Hi @TracyC83

The process to resubscribe contacts is available directly in your account. Following these steps your contact will receive a Confirmed Opt-in email where they will need to click a link in order to confirm their interest. As soon as the contact clicks the link in the email, you will be added back to the lists you've selected. We do however want to mention it's important for this resubscribe process to be started only for contacts who specifically asked to be re-added.

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

National_Van_Lines · ‎07-08-2020

The link you provided: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5514-add-back-an-unsubscribed-conta...

is old and not accurate. There is no unsubscribe button.

William_A · ‎07-08-2020

Hello @National_Van_Lines ,

It appears your account is part of our contacts redesign beta. I'd recommend creating a Lead Generation Landing page, and providing the unique share link for that to the contact needing to be resubscribed. That way they can manually resubscribe themselves.

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William A
Community & Social Media Support

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