Master email marketing fundamentals. Join the Ready, Set, Send Challenge Week 2!

Where is the option to 'view in browser' in an email now?

SOLVED
Go to solution
KathyG622
Constant Contact Partner

I'm converting an old customer over to a new template and I've noticed that the option that said 'having trouble viewing this email? Click here to view in a browser' is missing. Did I miss something?

1 ACCEPTED SOLUTION
Frankie_P
Employee

Hi @B2F 

 

The good news our engineers have added this feature back in our email campaigns! You can insert a "View as Webpage" link in your email.

 

3ge-text-toolbar-insert-dropdown-menu-view-as-webpage-step1.png

 

3ge-insert-view-as-webpage-link-overlay-insert-button-step23.png

 


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

28 REPLIES 28
Frankie_P
Employee
0 Votes

Hi @FB-user

 

We see you have requested an update on this through email as well. We have followed up with you through there! Please let us know if there is anything else we can assist with in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Taryn_L
Employee
0 Votes

@GaryB858

 

Thank you for your reply to the Community! In our 3GE editor, we no longer have access to the HTML code or style sheet because the templates are hard coded. I will certainly submit your feedback to our developers on adding this feature back to our new templates.

 

The option to View As Webpage should show your whole email when clicked on, not just sections. Thank you!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
AITPChicago
Marketing Expert
0 Votes

 

Agree.  Removing the web view option for the entire email was another bad decision.  CC must have stopped doing user tests before removing features.

 

William_A
Administrator
0 Votes

Hello @AITPChicago ,

 

You can still preview emails for both desktop and mobile formatting. You can still insert View As Webpage links. VaW links don't go live until the email campaign has been sent out, since they use the share link / permanent url.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 2 - Designing the Perfect Email

    Learn how to create emails to effectively engage with your audience and drive the results you want.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST