Let's Play Bingo in Week 4 of the Ready, Set, Send Challenge!

Why can’t I access my Legacy Surveys?

SOLVED
Go to solution
ErikaS44
Rookie
0 Votes

How does arbitrarily removing legacy surveys this year help our "experience?" We did not receive any notification and do not have back-up as to what was asked in a survey!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @ErikaS44 ,

 

Legacy surveys were retired earlier this year, which included their general data. Emails were sent out to accounts' main addresses 60 and 30 days ahead of time. For an example of the heads-up email that was sent out.

 

60-day legacy survey notice.PNG

 

For more info regarding how to use the newer survey page system, please see this article


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @ErikaS44 ,

 

Legacy surveys were retired earlier this year, which included their general data. Emails were sent out to accounts' main addresses 60 and 30 days ahead of time. For an example of the heads-up email that was sent out.

 

60-day legacy survey notice.PNG

 

For more info regarding how to use the newer survey page system, please see this article


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge Week 4: Multi-channel Campaign Creation

    Developing a multi-channel marketing strategy is the best way to grow your audience across email, social media, and more!

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST