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MarkR906
Rookie
‎12-09-2023 12:19 PM
0 Votes
‎12-09-2023 12:19 PM

why can't i upload my facebook video?

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William_A
Administrator
Administrator
‎12-09-2023 12:31 PM
0 Votes
‎12-09-2023 12:31 PM

Hello @MarkR906 ,

 

Videos are not a compatible file type with the Library, and are too large to import and send embedded in an email regardless. They need to be hosted on a dedicated video site, social platform, or cloud drive, and then linked to. For sites with dedicated video players, the video block can be utilized. For cloud drives and other non-video sites, you'd need to link using an image, button, or some text:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎12-09-2023 12:31 PM
0 Votes
‎12-09-2023 12:31 PM

Hello @MarkR906 ,

 

Videos are not a compatible file type with the Library, and are too large to import and send embedded in an email regardless. They need to be hosted on a dedicated video site, social platform, or cloud drive, and then linked to. For sites with dedicated video players, the video block can be utilized. For cloud drives and other non-video sites, you'd need to link using an image, button, or some text:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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