Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

api permission denied

FelixC
Rookie
0 Votes

why the system is telling me api permission denied when i share on instagram???

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @FelixC ,

 

Can you confirm the Insta page is a business account, and not listed as a creator or personal account in Insta's system? Have you tried disconnecting the social platform, removing our app permissions from your Facebook business manager, and then reconnecting the platforms (including the associated Facebook account)?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
JohnC79
Rookie
0 Votes

I have taken all of the necessary steps that you have recommended with allowing APi permissions for constant contact to post to Facebook.  Is there something I'm missing?

 

William_A
Administrator
0 Votes

Is the personal account you're logging into an admin on the business page you're trying to connect? Have you checked with Facebook support to see if there's any API restrictions or other elements on your business manager that'd be preventing it from connecting to 3rd party systems?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST