what have you done to the app?
What a mess - it logs me out regularly now and I have to re enter my account info almost daily - this is awful!
it's the worst app i have - completely not convenient - so what ever bug you have, please fix it
very disappointed!!!
Solved! Go to Solution.
Hello @JoanR079 ,
Does uninstalling and reinstalling the app make it so you stay logged in longer? Otherwise, I'd recommend calling our general support so they can get you to the Tier 2 mobile app team for further troubleshooting and information collection.
Hello @JoanR079 ,
Does uninstalling and reinstalling the app make it so you stay logged in longer? Otherwise, I'd recommend calling our general support so they can get you to the Tier 2 mobile app team for further troubleshooting and information collection.
thank you so much William - just re-installed the App and will see how it goes...and will call in if needed - thank you again for your great suggestion and solution...fingers crossed:)
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