Community Home
Get Help
Events & Webinars
Ideas
Groups
Resources
MyRewards
Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!
Join Now

canva

Sunlightseniorcare
Rookie
‎10-13-2022 01:22 PM
0 Votes
‎10-13-2022 01:22 PM

I had created a newsletter using canva and then it disappeared.

Labels:
Top Answer
William_A
William_A
Administrator

‎Oct 14, 2022 8:14:42 AM

Hello @Sunlightseniorcare ,

 

As I'm unable to access your Canva account, I can't really troubleshoot this further for you. I'd advise looking in your Canva library again to see if the PDF you were creating is still there in either the trash or main hub. Otherwise, please call our general support and request a transfer to the Tier 2 integrations team for further assistance.

Read more

1 REPLY 1
William_A
Administrator
Administrator
‎10-14-2022 11:14 AM
0 Votes
‎10-14-2022 11:14 AM

Hello @Sunlightseniorcare ,

 

As I'm unable to access your Canva account, I can't really troubleshoot this further for you. I'd advise looking in your Canva library again to see if the PDF you were creating is still there in either the trash or main hub. Otherwise, please call our general support and request a transfer to the Tier 2 integrations team for further assistance.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (77%)

Vote
Hide Results

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST
Register now

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article