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disable a mailto link in an email

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Sharonjoy
Campaign Contributor
0 Votes

I need to put an email address in the body of a newsletter but do not want it to be a mailto hyperlink. I have not created a mailto hyperlink, but one is still created. Any suggestions??

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Sharonjoy ,

 

If it doesn't become a clickable link until after you send it out / test send it - then that means it's the device or email program/app that's doing the conversion. In that regard, we have no control. It's the same thing with some phone numbers as some devices and programs/apps (particularly mobile) will automation convert these.


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William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator
0 Votes

Hello @Sharonjoy ,

 

If it doesn't become a clickable link until after you send it out / test send it - then that means it's the device or email program/app that's doing the conversion. In that regard, we have no control. It's the same thing with some phone numbers as some devices and programs/apps (particularly mobile) will automation convert these.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Sharonjoy
Campaign Contributor
0 Votes

Thank you. I am guessing that it is Outlook that is adding the hyperlink in my test sends.

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