email bouncing

SOLVED
Go to solution
PeggyK481
Rookie
0 Votes

I have a member of our organization that does not receive our emails. I have just entered an additional email for them and that address also got bounced. This has happened in the past with a few of our members. I have instructed all to make sure they put our address in their contact list so we do not go to spam. What else can I do to make sure this member gets our emails??

1 ACCEPTED SOLUTION
Zoe_H
Employee

Hello @PeggyK481,

 

Depending on the bounce back message, this article here should help you decide what needs to be done with that email address and what needs to be done to prevent this in the future. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee

Hello @PeggyK481,

 

Depending on the bounce back message, this article here should help you decide what needs to be done with that email address and what needs to be done to prevent this in the future. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Aug 07
Constant Contact Community Walkthrough and Demo
2:00 PM - 3:00 PM EST
Jul 25
Webinar: Master Your Digital Marketing Metrics
2:00 PM - 3:00 PM EST