email sign up - pop up

[EarleeneK]

What colors and what time frame is the best for pop up newsletter sign up?

[William_A · Accepted solution]

Hello @EarleeneK ,

Generally speaking, I'd recommend your form's coloring match your organization's colors - either the logo or general theme coloring of your site. As far as timing goes, this will depend on your website. If you're mainly interested in selling stuff and getting conversions, you may want to have it pop sooner at 1-5 seconds of delay. If you're mainly interested in getting people to sign up for a weekly newsletter or monthly bulletin, a more delayed one is probably better at 8-15 seconds.

[EarleeneK]

Thank you, William. I did go with our website colors. I just find it annoying when the newsletter sign up comes up and I haven't even had a chance to see what's on the page. I noticed I am having 2 sign up pop up.  The first one in brief, the other has more fields to fill in.  Earleene

[William_A]

Do you have two pop ups active in your account? Or do you have another source for a pop-up form through an integration or something to that effect?

[EarleeneK]

I didn't think so.  It would be thru CC only.  I have likesew and they don't offer that.  I might have already had 1, then I upgraded so I could set the time.  So maybe that added the extra. nutsandboltsfabric.com

[William_A]

Taking a look, the issue is indeed that there's currently multiple active pop-ups in your account. I'd advise disabling the "Keep up on..." one. Once you've done that and given the system a moment to refresh, you shouldn't encounter the extra barebones pop-up on your site.